Please call 

before coming

into our shop



Please come alone for your appointment to help ensure safe

physical distancing




Please wear a

face-covering before entering our shop.

Stay home

if you're sick

Just call us

and let us know,

your deposit will be

honored at a later date. 


Updated: Dec 30 2021

Our protocols are still in place! 

The only new thing as of December - is that we are now requiring all clients to wear a medical grade face mask. If you do not have one, we will provide you with one. 

Thank you for understanding




Please accept our policies and procedures laid out in response to reopening our business during Phase 3 of the province’s Re-Opening Strategy. These enhanced policies and procedures are in addition to our existing standards and practices in accordance with Fraser Health. 


In an effort to streamline these changes, we have divided them into four categories:

  1. Social Distancing Plan

  2. Administrative Controls

  3. Engineering Controls

  4. Personal Protective Equipment

  5. Health


For the purpose of this document, a “Service Provider” may include: tattooer, body piercer, cosmetic tattooer or employee. 

  • Clients will be notified about changes in procedure for in-store services by email, phone, social media, and/or our website

  • Entry to the studio will be controlled based on studio size to enforce appropriate physical distancing

  • Customer consultations, whenever possible, will be done remotely (via email, phone, etc) to reduce unnecessary visits to the studio

  • No guests/friends/family/spectators will be allowed with client receiving service. In regards to minors or those requiring assistance, an exception will be made allowing one guardian/caregiver

  • In the event that two or more clients are wishing to receive service at the same time, this will be handled on a case by case basis, depending on the current schedule at the studio. Social distancing and regulating our capacity will be of utmost importance, and as such, members of the party may be asked to wait outside if our capacity is too great.

  • Our studio already has a minimum of two meters distance between service stations, and service providers will ensure clients are positioned within their station during their time at the studio (ie: tattoo chairs will be positioned to ensure that walkways are not infringed upon)

  • All service providers must avoid shaking hands with clients; instead offering a non-contact greeting

  • We will ensure service providers are in good health with no symptoms of COVID-19, and have not travelled by air or out of the province for 14 days

  • If in the event that a service provider is feeling unwell, they will stay home and their appointment will be re-booked to another date. 

  • The studio will be open by appointment only. Appointments can be made day of, or in advance. Appointments can be made over the phone. Signage outside the shop will indicate that clients are not permitted to just “walk-in” off the street without an appointment.

  • Food and drink will only be allowed in the work station during an appointment so long as it is minimal and can be contained (ie: water bottle, granola bar, etc)

  • Service providers will continue to clean and disinfect all environmental surfaces and multi-touch devices with appropriate disinfectants before and after daily opening to the public, and after each client interaction, and by schedule

  • Each service provider will maintain a daily cleaning schedule and sign-off sheet

  • Service providers will continue to utilize disposable barriers for work surfaces, client areas, and for application equipment, including but not limited to machine and clipcord bags, dental bibs, etc.

  • Clutter in client waiting areas such as magazines, portfolios and any other regularly handled items will be removed

  • All multi-touch surfaces will be disinfected throughout the day

  • Clients will be asked to use provided sanitizer and/or wash their hands upon entry to the studio and to service stations

  • Service providers will continue to wash hands before and after all procedures

  • Service providers will be notified immediately of any procedural changes

  • Should a service provider develop symptoms at work, they will immediately be sent home with instruction to contact HealthLink BC. We will also contact our local department of health, and will assist in any way possible with the supply of names and contact information of clients who they deem may have been exposed. 

  • Jewelry and other items for sale will remain behind glass until purchased

  • All service providers will acknowledge an understanding of and compliance with these additional policies by signing a formal document

  • Clients will be provided an opportunity to store personal items in a sanitized storage bin

  • Outdoor signage will be posted listing procedures and protocols for clients and the public

  • Hand-washing facilities are already situated in each service station, but additional sanitizer stations will be clearly visible

  • A plexiglass/acrylic barrier has been installed at the front desk

  • Service providers and clients must wear masks upon entry to the studio, due to the proximity of service providers and the client. If the client does not have one, they will be provided one by the studio

  • We require all service providers, staff, and clients to wear medical grade face masks. Clients will be provided such masks if they do not have one. 

  • In the instance that a client must lower their mask for a given service, the service provider will wear a KN95 mask and be provided with goggles/eye protection. 

  • There is a selection of disposable procedural masks available to all staff at the shop, in the event that they forget their personal mask, it becomes stained/dampened, or any reason that they require it.

  • Service providers will continue to use disposable nitrile/latex gloves while handling equipment and providing services, and will continue to use appropriate methods to avoid cross contamination

  • Service providers will continue to use disposable nitrile/latex gloves for cleaning purposes around the studio,  and will continue to use appropriate methods to avoid cross contamination

  • Service providers will follow appropriate standards for the disposal or sanitizing of PPE

5. Health
  • All service providers agree to self assess their health before coming into work each day, and will stay home if they are feeling unwell

  • If a service provider develops any symptoms related to Covid-19, they will immediately notify management, and follow the recommendations of provincial and/or local health authorities in regards to the next steps, including but not limited to

    • Doing a self assessment though HealthLink BC - and following the recommendations given based on the assessment

    • Seeking medical advice via their family doctor or by calling 8-1-1

    • Getting tested for Covid-19

    • Self isolating while awaiting a test and test results

    • Self isolating as per the recommendation of a health care professional in the event of testing positive for Covid-19, and will not return to work until they are cleared to do so by health care professionals, and are no longer exhibiting any symptoms

  • If a service provider is notified that they have been in contact with a confirmed or probable case of Covid-19 though our local/provincial contact tracing professionals, they will adhere to the professionals recommendations and notify management immediately of their requirement to self-isolate. Management will be kept updated on the situation, and any appointments said service provider has will be rescheduled on their behalf

  • Clients will be notified via the website and/or social media and/or at the time of booking that if they are feeling unwell on their appointment day, they are to stay home. Any appointment that needs to be rescheduled last minute due to health concerns will of course have their deposit honoured at a later date