OPEN BY

APPOINTMENT

ONLY

Please call 

before coming

into our shop

COME ALONE

-NO GUESTS-

Please come alone for your appointment to help ensure safe

physical distancing

MASK UP!

Face-coverings

required

Please wear a

face-covering before entering our shop.

BE ON TIME

Not Early

Not Late

Please call us if you won't be on time. We need to

limit client overlaps for everyones safety. 

Wash your hands!

We will be providing hand sanitizer and/or asking you to wash your hands upon entering our studio & work stations

Stay home

if you're sick

Just call us

and let us know,

your deposit will be

honored at a later date. 

Cleaning schedules

enhanced

We've expanded our cleaning schedules to help keep you safe :)

Still all the artists you know and love!


Just don't

hug us!

Even though we'll be tattooing you, we must all try to keep our distance when we can.

No touching!

COVID-19 PROTOCOLS 

 

Updated: Nov 9 2020

Please accept our policies and procedures laid out in response to reopening our business during Phase 2 of the province’s Re-Opening Strategy. These enhanced policies and procedures are in addition to our existing standards and practices in accordance with Fraser Health. 

 

In an effort to streamline these changes, we have divided them into four categories:

  1. Social Distancing Plan

  2. Administrative Controls

  3. Engineering Controls

  4. Personal Protective Equipment

  5. Health

 

For the purpose of this document, a “Service Provider” may include: tattooer, body piercer, cosmetic tattooer or employee. 


1. SOCIAL DISTANCING PLAN
  • Clients will be notified about changes in procedure for in-store services by email, phone, social media, and/or our website

  • Entry to the studio will be controlled based on studio size to enforce appropriate physical distancing

  • Customer consultations, whenever possible, will be done remotely (via email, phone, etc) to reduce unnecessary visits to the studio

  • Appointments will be staggered in adherence with recommended physical distancing guidelines, and adequate time will be given between appointments to ensure no client overlaps (per service provider)

  • No guests/friends/family/spectators will be allowed with client receiving service. In regards to minors or those requiring assistance, an exception will be made allowing one guardian/caregiver

  • In the event that two or more clients are wishing to receive service at the same time, this will be handled on a case by case basis, depending on the current schedule at the studio. Social distancing and regulating our capacity will be of utmost importance, and as such, members of the party may be asked to wait outside if our capacity is too great.

  • Our studio already has a minimum of two meters distance between service stations, and service providers will ensure clients are positioned within their station during their time at the studio (ie: tattoo chairs will be positioned to ensure that walkways are not infringed upon)

  • All service providers must avoid shaking hands with clients; instead offering a non-contact greeting

2. ADMINISTRATIVE CONTROLS
  • We will ensure service providers are in good health with no symptoms of COVID-19, and have not travelled by air or out of the province for 14 days

  • If in the event that a service provider is feeling unwell, they will stay home and their appointment will be re-booked to another date. 

  • The studio will be open by appointment only. Appointments can be made day of, or in advance. Appointments can be made over the phone. Signage outside the shop will indicate that clients are not permitted to just “walk-in” off the street without an appointment.

  • Food and drink will only be allowed in the work station during an appointment so long as it is minimal and can be contained (ie: water bottle, granola bar, etc)

  • Revised client release forms will affirm that the client has no known symptoms of COVID-19, has not traveled outside of Canada, or been in close contact with a known or probable case of COVID-19 within the past 14 days

  • Service providers will continue to clean and disinfect all environmental surfaces and multi-touch devices with appropriate disinfectants before and after daily opening to the public, and after each client interaction, and by schedule

  • Each service provider will maintain a daily cleaning schedule and sign-off sheet

  • Service providers will continue to utilize disposable barriers for work surfaces, client areas, and for application equipment, including but not limited to machine and clipcord bags, dental bibs, etc.

  • Clutter in client waiting areas such as magazines, portfolios and any other regularly handled items will be removed

  • All multi-touch surfaces will be disinfected throughout the day

  • Clients will be asked to use provided sanitizer and/or wash their hands upon entry to the studio and to service stations

  • Clients will be encouraged to pay by card - POS machine will be sanitized between customers

  • Service providers will continue to wash hands before and after all procedures

  • Service providers will be notified immediately of any procedural changes

  • Should a service provider develop symptoms at work, they will immediately be sent home with instruction to contact HealthLink BC. We will also contact our local department of health, and will assist in any way possible with the supply of names and contact information of clients who they deem may have been exposed. 

  • A record of all clients (name, phone number, and time of appointment) will be kept for tracing efforts if a case were to arise

  • Jewelry and other items for sale will remain behind glass until purchased

  • All service providers will acknowledge an understanding of and compliance with these additional policies by signing a formal document

3. ENGINEERING CONTROLS
  • Clients will be provided an opportunity to store personal items in a sanitized storage bin

  • Outdoor signage will be posted listing procedures and protocols for clients and the public

  • Hand-washing facilities are already situated in each service station, but additional sanitizer stations will be clearly visible

  • A plexiglass/acrylic barrier has been installed at the front desk

4. PERSONAL PROTECTIVE EQUIPMENT
  • Service providers and clients must wear masks upon entry to the studio, due to the proximity of service providers and the client. If the client does not have one, they will be provided one by the studio

  • In general, we encourage the use of reusable/washable fabric masks for employees, except in the instance where a customers mask needs to be temporarily removed/lowered, in which case said service provider will be provided with a KN95 or equivalent disposable mask, and likewise supplied with goggles and/or face shield for added protection.

  • Employees have been provided with a number of fabric reusable/washable face masks, and are allowed to wear their own, provided they cover their mouth and nose properly. Furthermore, there is a selection of disposable procedural masks available to all staff at the shop, in the event that they forget their personal mask, it becomes stained/dampened, or any reason that they require it.

  • Service providers will be encouraged to wear additional PPE that protects their eyes and body clothing from potential contamination. This includes, but is not limited to face shields, protective eyewear, aprons etc. 

  • Service providers will continue to use disposable nitrile/latex gloves while handling equipment and providing services, and will continue to use appropriate methods to avoid cross contamination

  • Service providers will continue to use disposable nitrile/latex gloves for cleaning purposes around the studio,  and will continue to use appropriate methods to avoid cross contamination

  • Service providers will follow appropriate standards for the disposal or sanitizing of PPE

5. Health
  • All service providers agree to self assess their health before coming into work each day, and will stay home if they are feeling unwell

  • If a service provider develops any symptoms related to Covid-19, they will immediately notify management, and follow the recommendations of provincial and/or local health authorities in regards to the next steps, including but not limited to

    • Doing a self assessment though HealthLink BC - and following the recommendations given based on the assessment

    • Seeking medical advice via their family doctor or by calling 8-1-1

    • Getting tested for Covid-19

    • Self isolating while awaiting a test and test results

    • Self isolating as per the recommendation of a health care professional in the event of testing positive for Covid-19, and will not return to work until they are cleared to do so by health care professionals, and are no longer exhibiting any symptoms

  • If a service provider is notified that they have been in contact with a confirmed or probable case of Covid-19 though our local/provincial contact tracing professionals, they will adhere to the professionals recommendations and notify management immediately of their requirement to self-isolate. Management will be kept updated on the situation, and any appointments said service provider has will be rescheduled on their behalf

  • Clients will be notified via the website and/or social media and/or at the time of their booking that if they are feeling unwell on their appointment day, they are to stay home. Any appointment that needs to be rescheduled last minute due to health concerns will of course have their deposit honored at a later date

101 - 20466 Fraser Hwy

Langley BC V3A 4G2

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